Dutch Bros. Coffee offers UPS & USPS shipping options for customers worldwide. Please allow 1-2 business days for your order to process. Government holidays, adverse weather, and billing or fraud verifications may affect fulfillment time. Additionally, we ask for 2-5 business days for orders to process during a sales promotion.
If you have any questions about our shipping policies, please shoot us an email at shop@dutchbros.com and we'll be happy to help!
Free Domestic Shipping
For Domestic orders that total $70 or more you will have the option to select a free Standard Shipping at checkout. This is a limited time offer and subject to change at any time.
Some restrictions apply:
Order total less taxes and shipping charges must exceed $70.00.
Gift Card Shipping
We offer FREE Standard Mail Service (5-7 Day) for all Domestic Gift Card orders. The Post Office lists Standard Mail Service as 2-3 business days for typical delivery, but please allow 7-10 days for processing and delivery. We are not responsible for delays in mail service due to holidays, adverse weather or situations outside of our control.
Gift Cards are only redeemable at your local Dutch Bros stand.
International Shipping
We ship worldwide! Shipments outside the U.S. may be subject to tariffs, duties, value added tax (VAT), etc.
These costs are your responsibility
They are not included in shipping charges
The shipping company will charge Customs fees
Contact your local Customs office for more information
Credit cards from outside the U.S. may require additional verification.
Be aware that if you refuse a package that has been received for any reason, we will refund you the cost of the product after reconciling the cost of shipping and additional fees required to return the package to our facilities.
You will be required to enter the email you used when placing your order for access to our Returns & Exchanges Portal. Please note, emails from us may be placed in your spam email folder.
We will take back unworn, unwashed or defective items for return within 35 days of purchase. Original shipping charges will not be refunded.
Dutch Bros. Coffee Attn: Returns & Exchanges 300 N. Valley Dr. Grants Pass, OR 97526